Project Support Terms

1. Project Status

ServUp is an independent non-profit project.

We are not a registered company or sole proprietorship. All contributions are voluntary donations toward infrastructure development and supporting the project's activities.

This is not a purchase of goods or services in the commercial sense.

For details on the project owner, see the Impressum.

2. Voluntary Nature of Contributions

2.1

Any funds transferred to the project are gratuitous donations.

2.2

By donating, the donor confirms they are transferring funds:

Without any right to a refund (except for technical payment system failures).
Understanding the funds go toward covering server, domain, and hosting costs.
Without requiring any specific content to be provided in return.

2.3

As a token of thanks, we may provide access to private resources (builds, tools, slots).

3. Granting Access

3.1

Access to content is granted voluntarily and free of charge after a request is processed through the ticket system.

3.2

We do not guarantee:

Uninterrupted operation during Valve / CS2 updates.
The absence of bugs in third-party plugins.
Timely delivery of any specific content.

3.3

Technical support is provided on a best-effort basis; response times may vary.

4. Supporter Obligations

4.1

Recipients of private content agree to:

Not distribute files to third parties without permission.
Not use materials for commercial resale.
Follow the rules for using game resources (Valve TOS).

4.2

Violating these rules results in a permanent block from all project resources.

5. Limitation of Liability

5.1

The project is not liable for:

Issues arising from Counter-Strike 2 updates released by Valve Corporation.
Technical failures on the part of payment providers.
Any indirect losses incurred by users.

5.2

All materials are provided "as is", with no guarantee of full functionality.

6. Refund Policy

6.1

Since payments are gratuitous donations, refunds are not provided.

6.2

The exceptions are cases of:

A duplicate charge caused by a technical error.
A payment that could not be completed due to a payment system failure.

6.3

All refund requests are reviewed individually through the ticket system.

7. Changes to These Terms

7.1

The administration reserves the right to change these terms unilaterally.

7.2

A new version takes effect once published on servup.net.

7.3

Continued use of the site after changes are published constitutes notice of those changes.